IT Support FOR Newcastle, Durham, Gateshead, Sunderland & The North East

A leading North East IT support provider with 98% client retention

Why choose us

Our exceptional reputation for delivering a quality professional service has made ITC one of the leading IT support providers in Newcastle, Durham, Gateshead, Sunderland and throughout the North East.  No lengthy contracts, no hidden charges and unlimited IT support; ITC are an honest reliable IT partner for over 400 businesses.


Our team of over 30 engineers and support staff are constantly trained in the latest technologies.  From software to hardware to cabling and installations, we are the trusted provider in the region.

Ad Hoc IT Support
No tie-in

Unlike most IT Support Providers, we do not tie our customers into lengthy contracts.  Contracts are tailored towards client’s individual needs.  We form long-lasting partnerships with our clients.

98% Retention

Formed in 2006, ITC Service has an outstanding customer retention rate.  Companies who use us for the first time keep on using us, year after year – don’t just take our word for it.

30-day contracts

 We are that confident in helping clients meet their IT needs that we don’t feel the requirement to tie them in.  Our IT Support contracts are based typically on rolling 30-day terms.

What people say

Hundreds of satisfied customers

Our partners and certifications 

About us

IT Support Newcastle, Gateshead, Durham, Sunderland & Throughout The North East Expertly Delivered

Engineer Workshop image

Working since 2006

Delivering first class and innovative IT solutions to businesses in Newcastle, Durham, Sunderland and throughout the North East. We are the IT support partner of choice – just ask our customers. Founded in 2006, ITC is one of the leading IT Support companies in the North East, supporting some of the most complex networks. Our 24/7 proactive monitoring provides companies with peace of mind their IT infrastructure is in safe hands.

IT Support & Managed Services

We help clients transform their IT to better support their business. Delivering measurable business value from innovative IT solutions which aim to reduce costs, improve performance and security and align IT strategy with business requirements – now and into the future. For a free review of your existing IT support requirements please complete our quote form, contact us on 0191 416 2002 or email Your business deserves for your IT to complement and assist staff in their daily tasks, give us a call today to discuss your requirements.

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Looking for a reliable IT provider?

We work with many clients and have an industry-leading
98% retention rate – why wouldn’t you want to speak to us?

IT Support Newcastle