ITC were able to present new ideas and a fresh approach to teaching and learning. The requirements of the staff changed on weekly basis but ITC gave us their undivided attention and supplied a number of solutions to any given problem. They took full ownership of the schools long term vision and the objectives we wanted to achieve.

Richard Avenue Primary Chris Bolton, ICT Coordinator

 

ITC Service has engineers on call from 8:00 AM to 5:30 PM Monday to Friday.  ITC Service recognises that businesses do not always operate on a typical 9-5 basis anymore and occasionally clients require support ‘out of hours’.  ITC Service does have emergency cover for critical system issues. By leaving an out of hours voicemail or email, an engineer will contact you to discuss your problem and attempt to resolve it remotely, or on-site if required.

ITC_Service-0369

We’ve created an informative Infographic outlining how we assist clients every day.

ITC_Service-0175

If you expect to need a significant amount of support outside of our main office hours, please discuss this with your account manager, and options will be discussed to ensure you have access to support when you need it.

Discuss your Support Requirements now

Our friendly team are on hand to discuss all aspects of IT Support, from Ad Hoc, Unlimited and On-Site support.

Contact Us

IMac_Retina_5K 9