ITC Service have supported us for over 10 years now. They maintain our IT systems in both our Newcastle and London offices. ITC have consistently provided a high level of service and we have developed a fantastic working relationship with the team. I would not hesitate in recommending ITC Service for business IT support.

North of England Coachworks Mick Warren, Director

 

ITC Service has engineers on call from 8:00 AM to 5:30 PM Monday to Friday.  ITC Service recognises that businesses do not always operate on a typical 9-5 basis anymore and occasionally clients require support ‘out of hours’.  ITC Service does have emergency cover for critical system issues. By leaving an out of hours voicemail or email, an engineer will contact you to discuss your problem and attempt to resolve it remotely, or on-site if required.

We’ve created an informative Infographic outlining how we assist clients every day.

If you expect to need a significant amount of support outside of our main office hours, please discuss this with your account manager, and options will be discussed to ensure you have access to support when you need it.

Discuss your Support Requirements now

Our friendly team are on hand to discuss all aspects of IT Support, from Ad Hoc, Unlimited and On-Site support.

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