ITC Service must complete an initial IT audit for all new clients. It is essential that we understand your specific IT infrastructure and processes to ensure that your systems are running optimally and most importantly securely. Our priority is ensuring your business has no ‘down time’ as a result of IT issues and that your business data is safe and secure.
Let’s get this straight from the start.
ITC WILL recommend ways of improving your IT infrastructure and processes if we see areas of deficiency.
We will NOT up-sell products that you do not need and we certainly won’t use scare tactics to persuade you to make unnecessary changes or purchases.
If an issue is identified as a result of your audit it is entirely your choice as to how you proceed with the recommendations. Your ITC account manager will give you a range of potential solutions and the implications of those solutions. ITC appreciate that businesses aren’t always in a position to accommodate a large financial outlay should a critical issue arise so the most cost-effective interim interventions will be discussed with you alongside longer-term solutions.
It may be that your IT systems are fit and healthy! In which case we can ensure that this doesn’t change by offering ongoing system monitoring, IT security and data back up.