Meeting (and exceeding) the demands of a global rental company supplying to the oil & gas industry whom operates 24/7 across multiple locations in the UK and Europe is by no means something every IT provider has the understanding and ability to handle.ITC have provided that service and level of support to HTL from the outset of our business relationship. All at HTL look forward to that continued relationship for many years to come.

Hire Torque Ltd Stephen Jones, Managing Director

 

Managed IT Support from ITC Service

ITC Service – your business IT partner, your IT department, your IT guys or your techy team! Our expert team of IT engineers take care of all your business IT requirements allowing you to focus on what you do best – running your business.

From unlimited IT support, infrastructure design, IT security, remote monitoring, Office 365 to hosted telephony and web design – we cover it all.  Whether you are a team of 5 or 500, ITC supports a vast range of diverse businesses, organisations and charities throughout the North East of England, nationally and internationally.

IT Support Newcastle

What makes ITC Service different?

Unique in that we don’t ask clients to sign long-term contracts, we offer 30-day rolling IT support. That’s right! If you aren’t happy with the service we deliver you can simply walk away… yet we keep 98% of our clients long term. We think that speaks volumes about the level of service we deliver.

At ITC we build partnerships with our clients, understanding their business, their staff, how they operate and how their specific IT systems support that. We put your business first and ensure that systems are working optimally and securely.

Audits

A review of your current IT state and our suggestions for improving you Business IT.

Journey

How we help customers in making the most from their IT.

Support Process

Our clear visual guide to how we work on supporting all our clients.

Reliability, trust, integrity and partnership are our core values. We pride ourselves in offering a high-quality reliable service with absolute transparency throughout. ITC does not have a hard-sell approach, don’t up-sell products our clients don’t need and offer unlimited support with no hidden charges, small print or additional fees.

Since 2006 ITC Service has grown organically based on exceptional reputation. We are extremely proud of our team of over 30 engineers, account managers, admin staff and apprentices. We aren’t a call centre. We are a friendly, approachable team of IT experts. We keep the techy jargon to a minimum, get to know our clients and always go the extra mile. You won’t speak to a different person every time you call, you will meet our engineers in person and you are always welcome to call into our HQ for a catch-up.

Talk to us today about how we can help your business with Managed IT Support.