We had been with our previous provider for 15 years, changing was a daunting prospect. ITC however were a breath of fresh air in their approach, extremely helpful throughout the changeover and to say they are proactive is an understatement. Response times are good, technically they have provided answers to all our challenges.
We would highly recommend their services

Howard Russell
Northumbria Optical Coatings Adam Huntley, Director

 

ITC Service supply and install a vast range of IT hardware from well-known manufacturers to accommodate a diverse range of business IT requirements. ITC are competitively priced and source the most appropriate and cost-effective products and solutions for clients. We only use reputable suppliers with all relevant guarantees and licences.

The list of hardware that we can supply is extensive including UPS, Servers, PC’s, laptops, tablets, monitors, thin clients, notebooks, convertible devices, NAS, data cabinets, network switches, wireless access points, routers, firewalls, graphics cards, RAM memory, hard drives, cabling, patch panels, projectors, amps and speakers, webcams, carry cases, keyboards and mice to name a few!

Repairs

ITC endeavour to repair hardware in the first instance. On assessing the nature of the problem, ITC balance the cost of the repair with the future life span of the device or equipment against the benefit and cost of replacing the item. All options are offered to our clients before they decide if they would like our workshop engineers to make a repair or if alternative options should be considered. We ensure that the most cost-effective options are explored. We have an extensive workshop to complete physical repairs in a swift and efficient manner.

Printers, Scanners and Copiers

ITC can provide an appropriate printer, scanner or copier to meet your businesses requirements. Monochrome, colour and multi-function devices are available. We are able to offer fully managed printers and copiers whereby we ensure the unit is always fully operational and well serviced at a fixed monthly cost. Alternatively, ITC can source an appropriate device to purchase outright that we can maintain on your behalf, providing printer cartridges, toner and maintenance as and when required.

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Cabling

ITC Service has a dedicated in-house cabling division, qualified to design & install business-class networking services including fibre optic, copper, Wi-Fi, IP security & structured cabling.

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