Our previous experience with IT support from external companies had been nothing short of disastrous. When approached by Peter Anderson from ITC we were again a little hesitant that they would just be another IT company full of false promises – how very wrong we were. From the day ITC took over our IT support it has run 99% of the time without any issue, and those small issues we have had have been dealt with quickly and efficiently. It goes without saying that this in turn has kept staff productive and we just wish we had moved to them sooner.

Queensberry Design
Queensberry Design Mark Paylor, Managing Director

 

ITC Service supply and install a vast range of IT hardware from well-known manufacturers to accommodate a diverse range of business IT requirements. ITC are competitively priced and source the most appropriate and cost-effective products and solutions for clients. We only use reputable suppliers with all relevant guarantees and licences.

The list of hardware that we can supply is extensive including UPS, Servers, PC’s, laptops, tablets, monitors, thin clients, notebooks, convertible devices, NAS, data cabinets, network switches, wireless access points, routers, firewalls, graphics cards, RAM memory, hard drives, cabling, patch panels, projectors, amps and speakers, webcams, carry cases, keyboards and mice to name a few!

Repairs

ITC endeavour to repair hardware in the first instance. On assessing the nature of the problem, ITC balance the cost of the repair with the future life span of the device or equipment against the benefit and cost of replacing the item. All options are offered to our clients before they decide if they would like our workshop engineers to make a repair or if alternative options should be considered. We ensure that the most cost-effective options are explored. We have an extensive workshop to complete physical repairs in a swift and efficient manner.

Printers, Scanners and Copiers

ITC can provide an appropriate printer, scanner or copier to meet your businesses requirements. Monochrome, colour and multi-function devices are available. We are able to offer fully managed printers and copiers whereby we ensure the unit is always fully operational and well serviced at a fixed monthly cost. Alternatively, ITC can source an appropriate device to purchase outright that we can maintain on your behalf, providing printer cartridges, toner and maintenance as and when required.

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Cabling

ITC Service has a dedicated in-house cabling division, qualified to design & install business-class networking services including fibre optic, copper, Wi-Fi, IP security & structured cabling.

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