Meeting (and exceeding) the demands of a global rental company supplying to the oil & gas industry who operates 24/7 across multiple locations in the UK and Europe is by no means something every IT provider has the understanding and ability to handle. ITC have provided that service and level of support to HTL from the outset of our business relationship. All at HTL look forward to that continued relationship for many years to come.
Our Client Testimonials
HIRE TORQUE LTD
Stephen Jones, Managing Director
"UNDERSTANDING OF OUR REQUIREMENTS"
Pam Lewin, Purchasing Manager
ITC have provided an outstanding level of IT service and support to our business from day one. This has given us confidence that all of our IT requirements are under control and supported without interruption or concern, this has allowed us the freedom to grow and expand our business needs as required. Thank you to all at ITC for your continued support
DERE STREET BARRISTERS
Joanne Brown, Development Clerk
"A HIGH-LEVEL SERVICE"
We transferred our contract to ITC in the summer of last year. From quotation right through to the completion of the transfer the service was beyond one could have hoped for. In addition to the support contract, ITC provided and installed a new server and PCs all of which was undertaken with minimal disruption to the business. All of the team, provide a high-level service with a smile. Efficient and reliable and for Chambers a significant improvement than our previous provider.
Jim Mullen, Managing Director
"SECOND TO NONE"
Having been let down by previous IT companies in terms of response times, reliability and technical abilities we have found ITC Service to provide a service second to none. Engineers are friendly, approachable, have the IT knowledge and are more importantly responsive to any issues we do have.
Trudi Shore, Office Manager
"GO THE EXTRA MILE"
ITC are friendly, very knowledgeable and always willing to go the extra mile to help us. Changing to ITC for our IT support has been one of the best decisions I’ve made this year!
Mark Paylor, Managing Director
"WISH WE HAD MOVED SOONER"
Our previous experience with IT support from external companies had been nothing short of disastrous. When approached by Peter Anderson from ITC we were again a little hesitant that they would just be another IT company full of false promises – how very wrong we were. From the day ITC took over our IT support it has run 99% of the time without any issue, and those small issues we have had have been dealt with quickly and efficiently. It goes without saying that this, in turn, has kept staff productive and we just wish we had moved to them sooner.
Chris Wall, Managing Director
The IT requirements of our expanding organisation had reached a point where we needed some expert advice and ongoing business critical support. ITC Service were able to guide us through a complex process and assisted in developing a system that meets our requirements. We would without hesitation encourage any company looking for IT Services to contact ITC Service Ltd.
INDUCTION PIPE BENDING
Andy Stewart, Managing Director
I can recommend ITC without reservation. We stumbled across them about 9 years ago when having trouble setting up an intranet within our new business. We’ve not deviated from ITC since, they provided invaluable expertise during our factory move.
NORTHUMBRIA OPTICAL COATINGS
Adam Huntley, Director
"A BREATH OF FRESH AIR"
We had been with our previous provider for 15 years, changing was a daunting prospect. ITC however were a breath of fresh air in their approach, extremely helpful throughout the changeover and to say they are proactive is an understatement. Response times are good, technically they have provided answers to all our challenges. We would highly recommend their services
Julie Gillin, Director
"TRUSTED IT SUPPORT"
ITC have been our trusted IT support contractors for over ten years now, they have a loyal, friendly, knowledgeable team who support our businesses IT needs on a weekly basis. They have been a great support to our businesses growth and we value their professionalism and reliability greatly. Keep up the good work guys!
Darren Richards, ICT Services Manager
"OVER AND ABOVE"
ITC have always responded to our problems immediately, carrying out work over and above our requirement levels. I would be happy to recommend ITC Service you and can be contacted direct.
CLEVELAND FIRE SERVICE
Darren Richards, ICT Services Manager
"ON TIME & BUDGET"
ITC successfully delivered a structured cabling installation to ten of our Fire Stations across the Cleveland area. Timescales for this project were very tight, but ITC successfully delivered the project on time and budget, acting in a professional and courteous manner at all times.
RICHARD AVENUE PRIMARY
Chris Bolton, ICT Coordinator
ITC were able to present new ideas and a fresh approach to teaching and learning. The requirements of the staff changed on weekly basis but ITC gave us their undivided attention and supplied a number of solutions to any given problem. They took full ownership of the school’s long-term vision and the objectives we wanted to achieve.
THE ARTISAN TRAVEL COMPANY
Amy Hope, P & O Manager
"THE BEST DECISION"
After a string of time-consuming problems with other unreliable IT companies I just wanted our systems to work. Well here we are 12 months later and it all works! The few times something has gone wrong ITC have reacted very quickly and efficiently and got us back up and running as soon as possible. I would highly recommend ITC, one of the best decisions I have made in a long time.
KINGFISHER MEDIA LIMITED
Ian Heads, Commercial Director
"ON TIME & BUDGET"
ITC Service took over our IT support in June 2017 after we encountered difficulties with our previous provider. ITC have installed a new server, developed our IT infrastructure, installed a hosted telephony system and managed the rollout of our IT systems into our additional premises. ITC have always provided a reliable and efficient service and we would not hesitate to recommend them as an IT partner for businesses.
Paul Mason, Managing Director
ECS have been utilising the services of ITC for a number of years now and we have found them to be most professional in all aspects of our dealings with them. Their staff are extremely knowledgeable, friendly and most importantly, they have a quick response time. We would have no problem in recommending ITC to others and have done so many times to date.
John Loftus, Estimating Manager
"SECOND TO NONE"
ITC Service were appointed to replace our ageing server which included the transferral of important data, setting up software and checking existing pc’s were functioning correctly. The process went quickly and efficiently and ITC engineers went above and beyond a standard service. I would have no hesitation to recommend ITC service as they provided a second to none service.
Phil Cannon, Manager
"QUICK AND EFFICIENT"
ITC have provided an excellent level of service in all aspects of their support, responding to problems quickly and efficiently. Yetholm Properties have been using the services of ITC Service Ltd for over 8 years. They have always been friendly and accommodating, and I have no hesitation whatsoever in recommending their services.