ITC are friendly, very knowledgeable and always willing to go the extra mile to help us. Changing to ITC for our IT support has been one of the best decisions I’ve made this year!
Having been let down by previous IT companies in terms of response times, reliability and technical abilities we have found ITC Service to provide a service second to none. Engineers are friendly, approachable, have the IT knowledge and are more importantly responsive to any issues we do have.
Meeting (and exceeding) the demands of a global rental company supplying to the oil & gas industry whom operates 24/7 across multiple locations in the UK and Europe is by no means something every IT provider has the understanding and ability to handle. ITC have provided that service and level of support to HTL from the outset of our business relationship. All at HTL look forward to that continued relationship for many years to come.
We are delighted by the excellent service offered by ITC Service Ltd since they took over our IT maintenance contract, we have found ITC to offer a professional and efficient support service. We rely on ITC Service Ltd for all of our IT needs from guidance on purchase of equipment to dealing with major problems and helping us plan our IT strategy. Our support contract with ITC means we have a first class IT Department at our disposal at all times.”
Marketing and Events Manager
Our previous experience with IT support from external companies had been nothing short of disastrous. When approached by Peter Anderson from ITC we were again a little hesitant that they would just be another IT company full of false promises – how very wrong we were. From the day ITC took over our IT support it has run 99% of the time without any issue, and those small issues we have had have been dealt with quickly and efficiently. It goes without saying that this in turn has kept staff productive and we just wish we had moved to them sooner.
The service we receive from ITC is first class. There is always someone available to speak to if we have an issue and its generally sorted remotely. If this cant be resolved this way, an Engineer will come out and resolve it on site. I particular like the fact that the service is not just during business hours but the support is there when working from home at night and server alterations are carried out on weekends to avoid disruption to our business. I certainly wouldn’t hesitate in recommending ITC to any other business.
After a string of time consuming problems with other unreliable IT companies I just wanted our systems to work. Well here we are 12 months later and it all works! The few times something has gone wrong ITC have reacted very quickly and efficiently and got us back up and running as soon as possible. I would highly recommend ITC, one of the best decisions I have made in a long time.
Product and Operations Manager
ITC are a breath of fresh air in IT Support. They are honest, trustworthy, reliable, helpful, friendly and expert! We rely on IT so much that it is very important to have someone to take care of any IT issues so that we can concentrate on taking care of our customers. I have no reservations in recommending ITC to help you keep your business running smoothly.
ITC Service have supported us for over 10 years now. They maintain our IT systems in both our Newcastle and London offices. ITC have consistently provided a high level of service and we have developed a fantastic working relationship with the team. I would not hesitate in recommending ITC Service for business IT support.
ITC were able to present new ideas and a fresh approach to teaching and learning. The requirements of the staff changed on weekly basis but ITC gave us their undivided attention and supplied a number of solutions to any given problem. They took full ownership of the schools long term vision and the objectives we wanted to achieve.
ITC successfully delivered a structured cabling installation to ten of our Fire Stations across the Cleveland area. Timescales for this project were very tight, but ITC successfully delivered the project on time and budget, acting in a professional and courteous manner at all times.
ICT Services Manager
ITC have provided an excellent level of service in all aspects of their support, responding to problems quickly and efficiently. Yetholm Properties have been using the services of ITC Ltd for over 8 years. They have always been friendly and accommodating, and I have no hesitation whatsoever in recommending their services.
ITC Service were appointed to replace our ageing server which included the transferral of important data, setting up software and checking existing pc’s were functioning correctly. The process went quickly and efficiently and ITC engineers went above and beyond a standard service. I would have no hesitation to recommend ITC service as they provided a second to none service.
The IT requirements of our expanding organisation had reached a point where we needed some expert advice and ongoing business critical support. ITC Service were able to guide us through a complex process and assisted in developing a system that meets our requirements. We would without hesitation encourage any company looking for IT Services to contact ITC Service Ltd.
ITC have always responded to our problems immediately, carrying out work over and above our requirement levels. I would be happy to recommend ITC Service you and can be contacted direct.
I can recommend ITC without reservation. We stumbled across them about 9 years ago when having trouble setting up an intranet within our new business. We’ve not deviated from ITC since, they provided invaluable expertise during our factory move.
We have used ITC Service since July 2013. They are highly experienced and offer a wide range of products & solutions to suit our needs. The team are professional & helpful at all times. We would have no hesitation in recommending ITC Service.
ECS have been utilising the services of ITC for a number of years now and we have found them to be most professional in all aspects of our dealings with them. Their staff are extremely knowledgable, friendly and most importantly, they have a quick response time. We would have no problem in recommending ITC to others and have done so many times to date.