ITC Small Business Maintenance

Key Features:

  Up to 10 workstations

  Discounted rental of ITC Server Services

  Remote desk support

  On-site support engineers

ITC Standard Business Maintenance

Key Features:

  -  Active advice on system development and threats

  -  IT maintenance reports

  -  Remote monitoring of your network and systems

  -  On-site visits, that include threats to your IT environment, asset management, system     

       documentation, routine maintenance and problem solving

  -  Scheduled preventative system maintenance

ITC Advanced Business Maintenance

Key Features:

  -  Clear Service Level Agreement  

  -  Fast response to IT problems

  -  Fixed cost monthly billing

  -  Fully inclusive on-site service

  -  Quality service provided by experienced IT specialists

  -  Unlimited telephone support

  -  Upgrade and company expansion discounts

Consultation and Support Services

As every business is different, there will be certain aspects of your IT systems where you need a little extra help.  We can arrange for ITC experts to visit you at regular intervals to carry out specific projects and tasks that are important to your business.

Cover for IT staff away from your business

Developing and implementing an effective system security policy

Disaster recovery planning and testing

Helping with complex software functions, including:

-  Software development

-  Sage and Payroll Assistance

-  Office documentation creation

-  System design and integration

-  Network security testing

-  Training of new staff